Email us! If you're having trouble and haven't found your answer in our FAQs / knowledge base, contacting us by email is best (email@example.com). We're active on Twitter too, as well as Facebook, but all support requests are answered via email and we'll just tell you to email us if you're looking for help :)
We don't offer phone support :( We're not a gigantic company! It's just 9 of us in our Boulder, CO office. On that note, phone support hasn't proven scalable for us yet, unfortunately. If there were 150 hours in a day, we would! But we are happy to provide answers via email, and we've got that incredible Knowledge Base mentioned above!
All other types of inquiries can be sent to firstname.lastname@example.org. Most emails received are answered within 24 hours, usually sooner!